T-Mobile is giving support staff tips on Nexus One 3G issues

T-Mobile’s already starting to acknowledge that the Nexus One might have a problem with its 3G spectrum, but Engadget has been able to track down some internal documentation on exactly how the carrier’s going about resolving this.

They are recommending affected customers reset the phone — an old standby that actually works a troublingly high percentage of the time — and hitting them up with some knowledge about the behavior of the device in different situations (you don’t see the 3G icon when you’re on WiFi, for instance, nor if you’re not in a 3G area).

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